Privacy Policy

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Effective Date: 09/09/2025

Scrap Car Service (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information of our customers and visitors. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website (www.scrapcarservice.co.uk) or our services.

1. Information We Collect

We may collect the following information when you contact us or request a quotation:

• Name
• Contact details (phone number, email address)
• Vehicle details (make, model, registration, condition)
• Collection address
• Payment details (for bank transfer purposes only)

2. How We Use Your Information

We use your information to:

• Provide quotations for scrap car collection
• Arrange vehicle collection and payment
• Communicate with you regarding your booking
• Fulfill legal and regulatory obligations
• Improve our services and customer experience

3. How We Protect Your Information

• All data is stored securely and accessed only by authorized personnel.
• Our website uses SSL encryption to protect information submitted online.
• Payments are made via secure bank transfer; we do not store card details.
• We comply with UK GDPR and the Data Protection Act 2018.

4. Sharing of Information

We do not sell, trade, or rent customer information to third parties. We may share limited information only when required by law or to comply with regulatory obligations (e.g., vehicle recycling facilities).

5. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data (subject to legal obligations)
• Object to certain types of processing

To exercise these rights, please contact us at: info@scrapcarservice.co.uk

6. Cookies

Our website may use cookies to improve functionality and user experience. You can disable cookies in your browser settings if you prefer.

7. Retention of Data

We retain customer information only for as long as necessary to fulfill the purposes outlined in this policy and to comply with legal requirements.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Scrap Car Service   Email: info@scrapcarservice.co.uk   Website: www.scrapcarservice.co.uk